Theatrikos Theatre Company (“Theatrikos”) understands that you care about how your personal information is used. This privacy policy is intended to provide you with information about how we collect, store, and process personally identifiable information obtained through our website, social media pages, and other sources. The safety of your information is important to us, and we are committed to safeguarding it.

How Do We Collect Information?

We may receive information about you in the following ways:

  • When you buy tickets or sign up for our productions and events on the theatrikos.com website, through our box office, or via authorized third-party ticket sellers
  • When you register on our website or sign up for Theatrikos newsletters and other publications
  • When you provide contact information to sign into WiFi at our theatre
  • Occasionally, we may obtain lists from other arts and cultural organizations of people who have consented to share their data with like-minded institutions

 

Like most websites, our site uses cookies—small data files sent to your browser and stored on your computer. Cookies help us facilitate ticket purchases and analyze site usage. Some cookies may also allow other websites to present advertising based on your behavior on our site.

We may also use action tags (also known as “web beacons” or “single-pixel gifs”) to track generic page visit data. These may also be used by third parties to set cookies for interest-based advertising.

Note: We do not use cookies or action tags to collect or transfer personally identifiable information. If you have concerns about cookies, you may adjust your browser settings to restrict or block them. Keep in mind that blocking cookies may affect website functionality.

Theatrikos uses Google Analytics Advertising features, including remarketing. These features do not collect personally identifiable information but do gather data about your computer. To opt out, visit:

What Information Do We Collect?

Depending on how information is collected and what you choose to share, we may store:

  • Name and contact details (address, email, phone number, social media links)
  • Additional information such as gender, date of birth, race, ethnicity, interests, education, or employment
  • Transaction history, including credit card information when required (see “Security of Your Information”)
  • Website visit details (referral source, pageviews, browser data, and approximate location)
  • History of our communications with you, including responses to emails or outreach

Security of Your Information

Theatrikos takes reasonable technical and organizational precautions to prevent exposure, misuse, or loss of your data. Your personal information is stored in a secure database hosted by a certified PCI-compliant third party.

All financial transactions are protected by encryption technology. For recurring payments, your credit card data is “tokenized” so that only the last four digits are stored temporarily and securely, in compliance with Payment Card Industry (PCI) standards.

How Do We Use Your Information?

Theatrikos may use your personal information to:

  • Communicate with you via email, text, phone, or mail
  • Enable ticket purchases, subscription processing, and shipping
  • Provide customer service when you contact or visit us
  • Inform you of updates, special events, and promotional offers

 

We do not sell your contact information. Occasionally, we may exchange or rent direct mail lists with other non-profit arts and cultural institutions. These exchanges are used for physical mail only, not email or phone contact.

We may share your information only when:

  • It’s necessary to provide the product or service you requested
  • Companies working on behalf of Theatrikos (e.g., email platforms, payment processors) require the data to deliver services

These third parties do not have the right to use your information beyond what is necessary to assist Theatrikos.

We may also disclose personal data if required by law or to protect our legal rights.

Donor Policy

Theatrikos Theatre Company values and respects our donors’ privacy. We use your personal information (e.g., name, address, email) solely for donor engagement and acknowledgement, or:

  • When we have your consent
  • When it is necessary to process your donation
  • When working with trusted vendors who assist us in donor services

We do not sell, rent, trade, or share donor lists. We also do not send mailings on behalf of other organizations. All reasonable steps are taken to protect and preserve your information’s confidentiality.

Children’s Policy

We prioritize protecting children online. We encourage parents to monitor and guide their children’s online activity.

The Theatrikos website does not knowingly collect personally identifiable information from children under 13. If you believe your child has shared personal data with us, please contact us immediately, and we will remove it as soon as possible.

Location of Our Data

Theatrikos is based in Flagstaff, Arizona, United States. Any information you provide will be processed in the U.S. under applicable U.S. privacy laws.

Theatrikos acts as a data controller, deciding what is stored in our database and how it is used. Our database is hosted by a certified, PCI-compliant third-party provider in a secure installation.

Your Rights

You have the right to control how we use your information. You can update your contact preferences by:

  • Logging into your account at theatrikos.com
  • Clicking “unsubscribe” in any of our emails
  • Contacting our box office at (928) 774-1662 or emailing info@theatrikos.com

Residents in certain jurisdictions (such as the EU) may also request access, correction, transfer, or deletion of their personal data. We will honor reasonable requests at no charge, unless they are excessive or repetitive.

Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Theatrikos Theatre Company
Attn: Box Office / Audience Services
11 W. Cherry Ave.
Flagstaff, AZ 86001
Phone: (928) 774-1662
Email: info@theatrikos.com

Changes to This Privacy Policy

Theatrikos may revise this Privacy Policy at any time. Please check this page periodically to stay informed about how we handle your information.

Last updated: 06/10/2025